• a. Personal Identifiers
  • Name, email address, phone number
  • Billing and shipping address

  b. Booking & Transaction Data
  • Service selections, dates, quantities
  • Payment details (processed by our payment partners; we do not store full card data)

  c. Technical & Usage Data
  • IP address, device type, browser type
  • Pages visited, time spent, referrer URLs

  d. Marketing & Preferences
  • Newsletter sign-up preferences
  • Communication history and consent records

• To provide Services: Process your bookings, arrange collections and deliveries, send confirmations and reminders.

• To bill and collect payment: Issue invoices, process refunds or adjustments.

• To improve our Website & Services: Analyse usage patterns, diagnose technical issues, optimize user experience.

• To communicate with you: Respond to inquiries, send service updates, customer support, satisfaction surveys.

• For marketing (with consent): Send newsletters, special offers, promotions. You may unsubscribe at any time.

• Service Providers: Couriers, warehouse managers, payment processors, IT and hosting providers—solely to fulfill your booking and maintain the Website.

• Compliance & Protection: Law enforcement or regulators when required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition or asset sale, user data may be transferred—subject to confidentiality obligations.

• We use cookies, pixel tags and similar technologies to remember your preferences, analyse site traffic and deliver targeted marketing.

• You can manage or disable cookies through your browser settings, but this may affect the Website’s functionality.

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.

• We retain personal data for as long as necessary to fulfill the purposes described—typically for the duration of your account plus seven years for legal and accounting compliance.

• You may request deletion of your data, subject to our need to comply with legal obligations.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data

• Correct inaccurate or incomplete data

• Request deletion (right to be forgotten)

• Restrict or object to processing

• Portability of data to another service provider

• Withdraw consent at any time (for marketing communications)

To exercise these rights, please contact us at info@buddyboxstorage.co.uk.

We implement technical and organizational measures—encryption, access controls, regular security assessments—to protect your personal data against unauthorized access, alteration, disclosure or destruction.

Our Website and Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we learn we have collected data from someone under 18, we will delete it.

We may update this policy from time to time by posting a revised version on the Website. The “Last updated” date will indicate when changes were made. Your continued use after changes constitutes acceptance.

For questions or concerns about this Privacy Policy or our data practices, please contact:
BuddyBox Storage Ltd
info@buddyboxstorage.co.uk
+44 7511 516067